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How to alternate between tabs.

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

jess111
jess111
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all places are asking for a verification code to log in and sending it to my email address. Getting it from my email , I have to log on again and the a verification code is again sent and it won't accept the previous code sent. How do I keep my tab open while I get my email message?

all places are asking for a verification code to log in and sending it to my email address. Getting it from my email , I have to log on again and the a verification code is again sent and it won't accept the previous code sent. How do I keep my tab open while I get my email message?

Chosen solution

In that type of scenario, it might be best to open your email in a different browser, or on your phone, while trying to fix the problem.

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All Replies (2)

Tony98
Tony98
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Chosen Solution

In that type of scenario, it might be best to open your email in a different browser, or on your phone, while trying to fix the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What verification code is this about?

Firefox doesn't require such a code. Maybe do a clean reinstall if you have a corrupted Firefox installation.

Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • do NOT remove "personal data" When you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.