This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading of Videos.... instead of it saying "Download" some says "Convert" and after installing FVD Downloader module, nothing changes

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by outlawden

more options

When selecting a video to download, I click the blue arrow at the top to request the download. Most will indicate a blue download button. However some will say "Convert" instead of download. When clicked, it tells me to install FVD Downloader Module. I've downloaded and installed this FVD module, but I still find many videos that are flagged ... "Convert". What am I missing here ? can you help me ?

When selecting a video to download, I click the blue arrow at the top to request the download. Most will indicate a blue download button. However some will say "Convert" instead of download. When clicked, it tells me to install FVD Downloader Module. I've downloaded and installed this FVD module, but I still find many videos that are flagged ... "Convert". What am I missing here ? can you help me ?

All Replies (2)

more options

What site are you at that this happens when you download?

more options

Not exactly sure ...... various sites ..... I think ... I don't think it was just one site, it has happened quite a few times over a long period of time. Do you know why this happens and what solves the problem?