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lost folders after importing from gmail

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by gilly220

gilly220
gilly220
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Having imported all my old emails from a gmail account to Thunderbird when I returned they were all gone. I have done this twice previously with other old email accounts and the emails have remained in their correct folders. Not sure why they would disappear on this occasion. How can I recover them?

Having imported all my old emails from a gmail account to Thunderbird when I returned they were all gone. I have done this twice previously with other old email accounts and the emails have remained in their correct folders. Not sure why they would disappear on this occasion. How can I recover them?

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Having imported all my old emails from a gmail account to Thunderbird

Please explain in detail what you did.

What is the account type of the Gmail account - POP or IMAP?

gilly220
gilly220 Question owner
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I followed the process here: https://ithelp.brown.edu/kb/articles/back-up-your-mail-on-your-computer-using-thunderbird

christ1
christ1
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How can I recover them?

If you properly followed the instructions in the article linked above all your mail would still be on the Gmail server's Inbox.

Wrt the disappearing messages see http://kb.mozillazine.org/Disappearing_mail for possible reasons.

gilly220
gilly220 Question owner
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Yes, but I have closed the gmail account so I now don’t have access to them