Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does firefox open two identical pages when I click on the Hyperlink?

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Shadow110

more options

If I have not opened Firefox: When I click on a hyperlink from outlook, Firefox opens two identical pages

If I have Firefox open already: When I click on a hyperlink from outlook, Firefox just opens a new page

I don't want to have to keep closes duplicate Firefox browsers every time I open a link from outlook.

This issue does not happen if I open a link from work for example and is not specific to a particular site

I can not update the browser as this is a work computer and they don't want to update it.

If I have not opened Firefox: When I click on a hyperlink from outlook, Firefox opens two identical pages If I have Firefox open already: When I click on a hyperlink from outlook, Firefox just opens a new page I don't want to have to keep closes duplicate Firefox browsers every time I open a link from outlook. This issue does not happen if I open a link from work for example and is not specific to a particular site I can not update the browser as this is a work computer and they don't want to update it.

All Replies (1)

more options

Separate security issue, please update your Flash 28.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

HI, as to your question not sure, as you say it is a work computer do you have a Sys Admin that looks after such things ? As it is possible that only a Refresh or Reinstall will fix the issue.

Firefox Support needs to know how far you can go with this before offering suggestions to fix your issue.