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Deleted messages aren't moved to or don't appear in trash

  • 1 reply
  • 1 has this problem
  • 25 views
  • Last reply by Matt

westief
westief
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The last deleted message in Trash is dated 7/2/2018. Messages deleted since then seem to have been completely removed from my computer. Settings Server Type: IMAP Mail Server I am subscribed to Drafts, Sent Mail, Spam and Trash. Server setting: When I delete a message: Move it to this folder: Trash I have right-clicked on the icon at the right end of the column headings for messages and selected "Reset columns to default." Nothing has worked so far to enable deleted messages to be moved to Trash. Any help would be greatly appreciated!

The last deleted message in Trash is dated 7/2/2018. Messages deleted since then seem to have been completely removed from my computer. Settings Server Type: IMAP Mail Server I am subscribed to Drafts, Sent Mail, Spam and Trash. Server setting: When I delete a message: Move it to this folder: Trash I have right-clicked on the icon at the right end of the column headings for messages and selected "Reset columns to default." Nothing has worked so far to enable deleted messages to be moved to Trash. Any help would be greatly appreciated!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Who is the mail provider? gmail for one requires special handling as most user selections are ignored. Then outlook.com has issues in that the folder is not called trash, but deleted items