Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't firefox react correctly to the menus on amazon.com?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Shadow110

more options

When I want to add an item to one of my lists, I should be able to click on the "Add to list" button and then the drop-down menu opens and I can scroll to my list and click it to add the item, only it isn't working in Firefox. It adds everything to my default list.

So then I go to the default list and there is an option by each item to move it to another list. But I have to click on that button several times, and wait, before it opens so I can move the item.

Any ideas why this is occurring and how to remedy?

When I want to add an item to one of my lists, I should be able to click on the "Add to list" button and then the drop-down menu opens and I can scroll to my list and click it to add the item, only it isn't working in Firefox. It adds everything to my default list. So then I go to the default list and there is an option by each item to move it to another list. But I have to click on that button several times, and wait, before it opens so I can move the item. Any ideas why this is occurring and how to remedy?
Attached screenshots

All Replies (1)

more options

Hi, Please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If yes continue to below :

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.