This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

neither me or others can access the Dept of defense military verification site. THIS IS A CRITICAL SEARCH REQUIRED BY HE COURTS. Why is this occurring and what

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

collectone
collectone
more options

Anyone dealing with the courts knows the dept of defense webb site that verifies individuals are or are not active duty military. The browser said the webb site was not configured properly...whatever that means. I need to access the data....that is all

Anyone dealing with the courts knows the dept of defense webb site that verifies individuals are or are not active duty military. The browser said the webb site was not configured properly...whatever that means. I need to access the data....that is all

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Some government websites generate their own certificates that are not linked to the standard "root" certificates used by commercial sites. In that case, Firefox cannot verify their validity. Or to put that another way, Firefox can't be sure that you are connecting to the real site listed in the address bar rather than an impostor.

Can you share the address of the site?

Meanwhile, does Internet Explorer 11 work with the site?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to install the DoD root and intermediate certificates.

See also: PKI CA Certificate Bundles: PEM Self-Extracting ZIP