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on a new installation of Thunderbird, I get a message that it can't find my profile. How do I get it to install properly?

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  • Last reply by Wayne Mery

dindallas
dindallas
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I have downloaded Thunderbird on to a new PC but cannot get it to install properly. When I try to open Thunderbird, I get a message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." What do I do to get it to install properly?

I want to copy my profile from another PC but need to get Thunderbird to install properly. Thanks

I have downloaded Thunderbird on to a new PC but cannot get it to install properly. When I try to open Thunderbird, I get a message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." What do I do to get it to install properly? I want to copy my profile from another PC but need to get Thunderbird to install properly. Thanks

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Wayne Mery
Wayne Mery
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If you are still in trouble, does http://kb.mozillazine.org/Recovering_a_missing_profile help?