This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm trying to move Thunderbird data to my new computer but cannot download thunderbird without donating again. Why is this?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

alko
alko
more options

I downloaded and installed (and donated) Thunderbird on my Vista PC a few weeks ago. I have just installed a new PC and want to move my Thunderbird data from my old Vista PC to a new Windows 10 PC but I cannot download Thunderbird because the donate screen will not let me move forward without another donation. Do I have to donate each I want to download?

I downloaded and installed (and donated) Thunderbird on my Vista PC a few weeks ago. I have just installed a new PC and want to move my Thunderbird data from my old Vista PC to a new Windows 10 PC but I cannot download Thunderbird because the donate screen will not let me move forward without another donation. Do I have to donate each I want to download?

Chosen solution

Please post a screenshot showing this donation screen.

Thunderbird is free. You may donate if you wish, but you don't have to.

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos
more options

Chosen Solution

Please post a screenshot showing this donation screen.

Thunderbird is free. You may donate if you wish, but you don't have to.