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Unable to open app

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Cannot get app to open. Will not accept my password or user name

Cannot get app to open. Will not accept my password or user name

Chosen solution

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.
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All Replies (2)

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Try to log in with your USERNAME.

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Chosen Solution

Hi Shell58, Firefox for iOS does not require a password for you to open it. Let's try something simple like force-quitting the app.

  1. Double-tap the home button to bring up the application switcher.
  2. Scroll to the Firefox app.
  3. Swipe up the Firefox app.