This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

editing of reply causes all content to disappear for recipient

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by Johanus

more options

Running 60.0 in Win7 Pro. Editing of message when replying (deleting some text) causes blanking of all content for recipient. Note that the sent message looks normal when viewed in SENT folder. The content is totally blank for the recipient. Finer detail: this is for a mailing list of 8 people of long standing. All recipients receive a blank message, including me, the Sender

Running 60.0 in Win7 Pro. Editing of message when replying (deleting some text) causes blanking of all content for recipient. Note that the sent message looks normal when viewed in SENT folder. The content is totally blank for the recipient. Finer detail: this is for a mailing list of 8 people of long standing. All recipients receive a blank message, including me, the Sender

Chosen solution

want to send me something to look at to matt_au at gmx.com. No promises, but this forum really sucks at HTML uploads. and without being able to see it it is hard.

Please forward as an attachment, that way the original message source as you are seeing it is not changed in the send operation.

Read this answer in context 👍 1

All Replies (3)

more options

Update to 60.2.1 has not fixed this. I can avoid the problem by forcing plain text composition but I would rather not do that. I believe the problem only occurs when the message content contains clickable links?

more options

Chosen Solution

want to send me something to look at to matt_au at gmx.com. No promises, but this forum really sucks at HTML uploads. and without being able to see it it is hard.

Please forward as an attachment, that way the original message source as you are seeing it is not changed in the send operation.

more options

Thanks, Matt! Your suggestions were very helpful. I'm going to mark this as solved.