This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My account has been locked because an email was returned. How do I get my account unlocked?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

Jay364
Jay364
more options

My account has been locked because an email was returned. How do I get my account unlocked?

My account has been locked because an email was returned. How do I get my account unlocked?

All Replies (1)

McCoy
McCoy
more options

Hello Jay364,

That must be frustrating (to say the least) .....

Would you please take a look at this article (you'll have to scroll down some) :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq