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With IMAP mail accessed by 2 Thunderbirds good mail is being deleted by junk filter.

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  • Last reply by Matt

bsamhaber
bsamhaber
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I have and IMAP mail account that I am accessing from 2 Thunderbird programs on 2 different machines. One is a Linux machine which has my full address book. The other is a Windows7 computer with a partial address book. The junk filter log is showing that the Win7 machine was deleting good emails that I wanted. Those emails would show in the Junk mail box for about 1sec then disappear when I opened the Junk box. All of my junk mail settings are set to "do not delete the junk mail" . The junk filtering is based on the address books. The junk filtering is defaulting to the smallest address book. Since Thunderbird does not synchronize the address books then junk filtering is useless with IMAP mail accounts accessed by multiple email programs. The whole point of IMAP is to access mail from multiple machines. I have had to turn off junk mail filtering in Thunderbird as it is fundamentally deficient. If you need some help or more information I am willing to provide but only in 12 days from now as I will be away from these computers.

Thank you, Bruce.

I have and IMAP mail account that I am accessing from 2 Thunderbird programs on 2 different machines. One is a Linux machine which has my full address book. The other is a Windows7 computer with a partial address book. The junk filter log is showing that the Win7 machine was deleting good emails that I wanted. Those emails would show in the Junk mail box for about 1sec then disappear when I opened the Junk box. All of my junk mail settings are set to "do not delete the junk mail" . The junk filtering is based on the address books. The junk filtering is defaulting to the smallest address book. Since Thunderbird does not synchronize the address books then junk filtering is useless with IMAP mail accounts accessed by multiple email programs. The whole point of IMAP is to access mail from multiple machines. I have had to turn off junk mail filtering in Thunderbird as it is fundamentally deficient. If you need some help or more information I am willing to provide but only in 12 days from now as I will be away from these computers. Thank you, Bruce.

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Matt
Matt
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IMAP is synchronised, so if the server auto deletes junk then so be it, it goes immediately.

Next Thunderbird's junk mail filtering has no regard to the address book. It does not even have regard to the email sender in making it's decisions. So I am more than a little confused why you think it is.

I have seen such filtering run out of anti virus products in the past that was grossly deficient in both the ability to turn it off in Thunderbird and in it's apparent inability to perform the function it was supposed to without making a mess in the process. Perhaps you have such an Anti virus add-on installed in Thunderbird.