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Anyone getting Facebook error "Sorry, something went wrong" on Firefox only

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by FredMcD

knightowlnz
knightowlnz
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Hi, can't seem to logon to Facebook with Firefox. I disabled each of my add-ons and restarted FF but still Facebook is not working. I can get Facebook on Chrome and Edge but I prefer FF as I use NoScript (which I usually have set to Temp Trusted for Facebook but I did set to Trusted and still no access). Anyone else having this issue? Thanks for your time.

Hi, can't seem to logon to Facebook with Firefox. I disabled each of my add-ons and restarted FF but still Facebook is not working. I can get Facebook on Chrome and Edge but I prefer FF as I use NoScript (which I usually have set to Temp Trusted for Facebook but I did set to Trusted and still no access). Anyone else having this issue? Thanks for your time.

All Replies (3)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

knightowlnz
knightowlnz Question owner
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Thank you :) I should have thought of that but I was thinking that maybe Facebook didn't want me using NoScript lol (rolls eyes...)

FredMcD
FredMcD
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Glad to help. Safe Surfing.

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