Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After 60.4 update calendar disappears. I followed support article, but now calendar is removed from Add Ons

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by Kevin

Kevin
Kevin
more options

After the update to v60.4 the calendar is not on a separate tab in Thunderbird.

I followed the instructions here: https://support.mozilla.org/en-US/kb/calendar-updates-issues-thunderbird The first article deals with Lightning disappears after a Thunderbird update.

I restarted Thunderbird, and there was still no calendar, but it still appeared in the Add Ons with the option to Remove or Disable.

So I clicked Remove again, and restarted Thunderbird, and now the Add On is not available at all.

I haven't gone any further.

After the update to v60.4 the calendar is not on a separate tab in Thunderbird. I followed the instructions here: https://support.mozilla.org/en-US/kb/calendar-updates-issues-thunderbird The first article deals with Lightning disappears after a Thunderbird update. I restarted Thunderbird, and there was still no calendar, but it still appeared in the Add Ons with the option to Remove or Disable. So I clicked Remove again, and restarted Thunderbird, and now the Add On is not available at all. I haven't gone any further.

Chosen solution

See https://support.mozilla.org/en-US/questions/1242308

Read this answer in context 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

See https://support.mozilla.org/en-US/questions/1242308

Kevin
Kevin Question owner
more options

Hello, thanks for the response.

I was able to create a new profile and copy all the information based on the above support post. However, I still have no Lightning.

I try to install the Lightning add-on from within Thunderbird, but the message on the Lightning screen says "This add-on is not compatible with your version of Thunderbird".

I am using Thunderbird 60.4.0 (32-bit).

Kevin
Kevin Question owner
more options

Additional information:

I have now noticed that Lightning is back in the AddOn Manager, Extensions. It wasn't there after I completed the support article the second time (see original post).

So, I worked though the support procedure "Lightning disappears after a Thunderbird update" again, but still with no success.

I restart Thunderbird, and there is no Lightning, although it is still listed in Add On Manager, Extensions.

Kevin
Kevin Question owner
more options

Sorry for the continual posts ...

I recreated the profile again ... and now I have calendar data.

I still don't know why I was receiving the message that "This add-on (Lightning) is not compatible with your version of Thunderbird", but the main thing is that I have the calendar information back again.

Thanks for your help.