This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

RobertFSeay
RobertFSeay
more options

From time to time Firefox will hang. Sometimes it Crashes. When I run a compatibility check the response indicates that Firefox is not compatible with Windows 10 Home Edition. Apparently Windows 10 Home Edition sets compatibility to Windows 8 to "fix" this problem. FYI.

From time to time Firefox will hang. Sometimes it Crashes. When I run a compatibility check the response indicates that Firefox is not compatible with Windows 10 Home Edition. Apparently Windows 10 Home Edition sets compatibility to Windows 8 to "fix" this problem. FYI.

All Replies (2)

FredMcD
FredMcD
more options

Did you let the browser do an update, or did you get the full installer?

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the Windows Event log give more detail about what goes wrong?