This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Keeps trying to install 60.5.2 when 60.5.3 is already installed. [problem resolved itself]

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

Claudio
Claudio
more options

A couple of weeks ago every time I started Thunderbird it would force a computer restart to install v 60.5.3. I finally got the repeated restarts and installs to stop by restarting without add-ins. Now every time I start Thunderbird I'm in the same situation, BUT it's trying to install an earlier version (v 60.5.2)!!

I'm getting so annoyed I'm ready to give up on Thunderbird.

Is there a solution? Why would T-bird be trying to install an earlier version?

A couple of weeks ago every time I started Thunderbird it would force a computer restart to install v 60.5.3. I finally got the repeated restarts and installs to stop by restarting without add-ins. Now every time I start Thunderbird I'm in the same situation, BUT it's trying to install an earlier version (v 60.5.2)!! I'm getting so annoyed I'm ready to give up on Thunderbird. Is there a solution? Why would T-bird be trying to install an earlier version?

Modified by Wayne Mery

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What add-ons do you use besides Lightning? Do you have a security program that has an updater, e.g. Avast, Kaspersky? If you uninstall TB your profile folder with all user data isn't affected, and then you could download and install the full program, which is currently 60.6.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

PM from Claudio

"Hi Wayne, Eventually it just seemed to go away. Maybe it had something to do with my occasionally running Win 10 metered (to control Win 10 updates, oy). I wasn't able to control the sequence to see if that was it, though. I don't have add-ins, so that wasn't the problem. And I've now been updated to 60.9.0 without a blip.

Thanks for following up, though. Some things just remain mysteries, right? Claudio"