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Can't print email to PDF

  • 4 replies
  • 1 has this problem
  • 190 views
  • Last reply by Queenmab100

Queenmab100
Queenmab100
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In the past, I have been able to save emails as PDF's using these steps: You first need to select the Message in the Thunderbird application panel. After that, 1. You only need to click on File Menu, 2. and then click on Save selected message. The arrow button will display several file formats. 3. Choose only Save as PDF (Adobe) from it. 4. Then, It will ask for its location to save the message. 5. Choose the destination location, and your Thunderbird email will be saved as PDF file.

Instead of saving the file (which I've done many times in the past), I get the attached message. Any ideas for a workaround?

I'm using TB 60.7.2 on a relatively new Macbook Air running Mac OS Mojave 10.14.5.

Thanks for your help.

In the past, I have been able to save emails as PDF's using these steps: You first need to select the Message in the Thunderbird application panel. After that, 1. You only need to click on File Menu, 2. and then click on Save selected message. The arrow button will display several file formats. 3. Choose only Save as PDF (Adobe) from it. 4. Then, It will ask for its location to save the message. 5. Choose the destination location, and your Thunderbird email will be saved as PDF file. Instead of saving the file (which I've done many times in the past), I get the attached message. Any ideas for a workaround? I'm using TB 60.7.2 on a relatively new Macbook Air running Mac OS Mojave 10.14.5. Thanks for your help.
Attached screenshots

Chosen solution

See the Create using a Print menu section.

Read this answer in context 👍 0

All Replies (4)

sfhowes
sfhowes
  • Top 25 Contributor
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Saving a message to pdf requires the latest version of ImportExportTools, v. 3.3.2. It works in TB 60.7.2 on W10, but I haven't tested it on OS X. If it doesn't work, perhaps you could use the Mac built-in PDF printer.

Queenmab100
Queenmab100 Question owner
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Just checked - I do have ImportExportTools, v. 3.3.2. I am not familiar with how the Mac built-in PDF printer works with TB. Could you elaborate?

Thanks for your help.

sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

See the Create using a Print menu section.

Queenmab100
Queenmab100 Question owner
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Thanks. Option #3 worked!