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login problems

  • 8 replies
  • 1 has this problem
  • 3 views
  • Last reply by Paul

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I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?

All Replies (8)

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Hi

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in this article.

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This is sonething I do not understand. Same Computer, I have password and login data. Why do I have to confirm man old email adress again? Makes no sense at all. All my passwords and login datas are stored in my firefox account.

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this makes no sense to me. It is the same computer, and I have login data and password. So why I have to confirm an old email adress again? Makes no sense to me at all. The more because I reinstalled Firefox due to Mozilla is asking me again and again to do it. allthough everything worked just perfect. I doing it I loose all my passwords and login datas Which I have stored there? Good Job Mozilla

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This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

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This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

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This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

more options

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

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The email is an important step in the verification process. Sync is designed to help you move data between two copies of Firefox, it is not suitable as an online back up service.