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Having trouble staying signed in.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

scott.kendall09
scott.kendall09
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Every time I open Firefox, I have to sign in to Sync and re-enter every password for every website. I have already gone into "Privacy & Security," selected "Use custom settings for history" and left only "Cache" and "Form & Search History" checked. This does not work. Help!

Every time I open Firefox, I have to sign in to Sync and re-enter every password for every website. I have already gone into "Privacy & Security," selected "Use custom settings for history" and left only "Cache" and "Form & Search History" checked. This does not work. Help!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Sync stores its credentials in the Password Manager, so it looks something is wrong there.

You can check for problems with the logins.json and key4.db files in the profile folder.

Does logins.json contain any login data (usernames and passwords are encrypted)?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

FredMcD
FredMcD
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After the above; Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.