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Downloads always fail instantly, creates 2 files in it's place in my downloads

  • 5 replies
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

Why tho?
Why tho?
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My downloads fail instantly; creating a 0KB file and a PART file of varying size. I tried safe mode and I tried the solutions from this page: https://support.mozilla.org/en-US/kb/cant-download-or-save-files I've tried downloading a new version of flash player as suggested in a different thread: https://support.mozilla.org/en-US/questions/1220037 But it still doesn't work. I removed myself from the family, and even restarted my pc but the downloads still fail. So I doubt it was parental controls, also I started having the problem recently, I've used firefox since about November last year and it worked without an issue, I haven't done anything to firefox since then. 

Saving pictures still works though, I saved this picture I took with gyazo from firefox and it saved the picture without a problem. I've attached a picture to show what it looks like. The flashplayer was downloaded with chrome.
My downloads fail instantly; creating a 0KB file and a PART file of varying size. I tried safe mode and I tried the solutions from this page: https://support.mozilla.org/en-US/kb/cant-download-or-save-files I've tried downloading a new version of flash player as suggested in a different thread: https://support.mozilla.org/en-US/questions/1220037 But it still doesn't work. I removed myself from the family, and even restarted my pc but the downloads still fail. So I doubt it was parental controls, also I started having the problem recently, I've used firefox since about November last year and it worked without an issue, I haven't done anything to firefox since then. Saving pictures still works though, I saved this picture I took with gyazo from firefox and it saved the picture without a problem. I've attached a picture to show what it looks like. The flashplayer was downloaded with chrome.
Attached screenshots

All Replies (5)

jadewolf
jadewolf
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I know the PART file and the 0kb one is normal, when I have downloads fail this always happens, Firefox downloads data into the part file and when finished, transfers it all the the correct end file. It looks to me like your downloads just aren't finishing. Maybe your internet has common micro disconnects?

I would advise trying with Free Download Manager to see if the downloads still interrupt (cos you can easily restart them with that), and trying to be sure the problem is just Firefox and not your internet.

Why tho?
Why tho? Question owner
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Ok, I downloaded it with chrome and now my downloads with firefox are working again :/ I don't understand, I didn't do anything other than download free download manager. Could you explain?

FredMcD
FredMcD
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philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

Why tho?
Why tho? Question owner
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Well, I thought that could have been a problem, so last night I removed myself from the family I was in, restarted my PC and it still couldn't download. Anyways, I'm the main and only user on the PC

FredMcD
FredMcD
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Why tho? said

I tried safe mode

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia