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Context Menu Item; Save Image As, Causes instant freeze (Along with File Explorer)

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by Pha Qu

Pha Qu
Pha Qu
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After clicking to save image, I can see an Explorer dialog box disappear quickly, followed by FF freezing, having to use task manager to close FF down

Last reported FF crash; 2019.08.22.Thu, 1617;17, so I don't think a crash report will help

FF 72.0.2 (64-bit), Safe Mode, After Windows 10 Pro update from 1803 to 1909 (OS Build 18363.562)

After clicking to save image, I can see an Explorer dialog box disappear quickly, followed by FF freezing, having to use task manager to close FF down Last reported FF crash; 2019.08.22.Thu, 1617;17, so I don't think a crash report will help FF 72.0.2 (64-bit), Safe Mode, After Windows 10 Pro update from 1803 to 1909 (OS Build 18363.562)

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Did you possibly recently saved a file to a removable device that is currently not available ?

Pha Qu
Pha Qu Question owner
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No, although I have external drives attached, anything downloaded or saved goes straight into the C: drive first

I do not have this issue using the Edge browser, which I'd rather not get dependent upon

Modified by Pha Qu

the-edmeister
the-edmeister
  • Moderator
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How many downloaded files appear in the Downloads panel in the Library window?

Try clearing the Download cache to see if that might solve that problem.

Pha Qu
Pha Qu Question owner
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Having such difficulty with this issue, I've decided to reinstall Windows