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Lockwise logins gone after upgrade to 76.0.1 - Ubuntu 18.04

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

zoran.tanevski
zoran.tanevski
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This is actually a second time that this happens.

It happened also the last time I upgraded FF (from official Ubuntu repo) but I somehow restored the "old" profile and logins got back.

But this time I only have one FF profile under ~/.mozilla/firefox. The one which doesn't have the logins.

Have anyone experienced the same thing? And why is this happening in the first place?

Lockwise is such an important piece of code that IMHO should not be subject to such a failures.

Any hints on this much appreciated.

This is actually a second time that this happens. It happened also the last time I upgraded FF (from official Ubuntu repo) but I somehow restored the "old" profile and logins got back. But this time I only have one FF profile under ~/.mozilla/firefox. The one which doesn't have the logins. Have anyone experienced the same thing? And why is this happening in the first place? Lockwise is such an important piece of code that IMHO should not be subject to such a failures. Any hints on this much appreciated.

All Replies (2)

AliceWyman
AliceWyman
  • Moderator
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I moved this from the Firefox Lockwise forum to the Firefox forum, where more contributors will see it.

In case it helps:

Lockwise losing login information after Firefox update

Background:
Bug 1615382 Opened 2020-02-13 12:59 EST Closed 2020-03-19 17:10 EDT All saved passwords can't be decrypted (and don't show in about:logins) if the migration to key4.db didn't succeed
See Bugzilla Etiquette before commenting in bug reports

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you lose other personal data or files ?

Is the logins.json file in your profile folder empty ?

Do you have an "Old Firefox Data" folder in the ~/Desktop folder in case a refresh has been done ?