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Missing system spam folder

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

kostenzerrr
kostenzerrr
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Hi,

My AOL.com account has a problem under Thunderbird. The system spam folder is available under web mail but not under Thunderbird. ( no junk folder)

Creating a spam/junk folder under Thunderbird is no problem, but there is no flame pictogram in front of it. In the web mail a second folder "spam" appears. This is just a sub-folder.

Is there a way to get this spam/junk folder in Thunderbird? Sometimes mail is put in spam, I don't want to have it in spam. I have to check web mail to so whats happening. I can't believe this is what Thunderbird is meant for. BTW, other aol accounts interact good with their spam folder.

Any idea whats going wrong?

Hi, My AOL.com account has a problem under Thunderbird. The system spam folder is available under web mail but not under Thunderbird. ( no junk folder) Creating a spam/junk folder under Thunderbird is no problem, but there is no flame pictogram in front of it. In the web mail a second folder "spam" appears. This is just a sub-folder. Is there a way to get this spam/junk folder in Thunderbird? Sometimes mail is put in spam, I don't want to have it in spam. I have to check web mail to so whats happening. I can't believe this is what Thunderbird is meant for. BTW, other aol accounts interact good with their spam folder. Any idea whats going wrong?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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The AOL Spam folder won't be downloaded to TB if the account is POP (Inbox only). An IMAP setup allows all folders to be subscribed, i.e. downloaded to TB.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account