This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to complete card payments with Halifax Secure

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform the verification dialogue hangs when invoked from some, but not all web sites. Turning off tracking protection for the invoking site does not solve the problem, but perhaps its redirecting to another site in the popup?

Any workaround, or means of pinning down the actual cause would be appreciated. For now I'm having to switch to Chromium every time I hit this problem.

Thanks.

Halifax use a card verification process "Halifax Secure" to verify payments made with one of their cards. Using Firefox on Linux, the pop-up window opened by to perform the verification dialogue hangs when invoked from some, but not all web sites. Turning off tracking protection for the invoking site does not solve the problem, but perhaps its redirecting to another site in the popup? Any workaround, or means of pinning down the actual cause would be appreciated. For now I'm having to switch to Chromium every time I hit this problem. Thanks.

All Replies (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop