This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to sync with iOS device

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by OBW47

more options

I would like to start using Firefox as my default browser on my MacBook, but I am unable to sync with my iPhone. The instructions say that I am to open the Firefox app on my mobile device, then open the hamburger menu, then tap settings and select “turn on sync.” But I do not find anything that says “turn on sync.“

I have the Firefox app installed on both the MacBook Pro and my iPhone.

I’m not sure why it isn’t working.

I would like to start using Firefox as my default browser on my MacBook, but I am unable to sync with my iPhone. The instructions say that I am to open the Firefox app on my mobile device, then open the hamburger menu, then tap settings and select “turn on sync.” But I do not find anything that says “turn on sync.“ I have the Firefox app installed on both the MacBook Pro and my iPhone. I’m not sure why it isn’t working.

All Replies (1)

more options

You may have found some old directions. Try the steps in the document below.

[https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios]