This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting on my email

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

more options

my email seems to have crashed all of a sudden on 11/03/20 after I tried to send an email and it failed to send. I have not been able to get on my email since. The message reads sending of password for user pjtl@bellsouth.net did not suceed. mail server inbound att.net responded. server error. please try again later.

my email seems to have crashed all of a sudden on 11/03/20 after I tried to send an email and it failed to send. I have not been able to get on my email since. The message reads sending of password for user pjtl@bellsouth.net did not suceed. mail server inbound att.net responded. server error. please try again later.

All Replies (2)

more options

Are you using a secure mail key in place of the account password?

See https://support.mozilla.org/en-US/questions/1313640

more options

pjtl,

Can you reply please, to answer the question?