This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Very old information (such as bookmarks) is synchronized after reinstalling

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and logged in, the data from years ago was synchronized to my laptop instead of the latest data. Fortunately, Firefox on my iPad still has the latest data. What should I do now to sync Firefox data from the iPad to the laptop Firefox? Cheers. Martin

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and logged in, the data from years ago was synchronized to my laptop instead of the latest data. Fortunately, Firefox on my iPad still has the latest data. What should I do now to sync Firefox data from the iPad to the laptop Firefox? Cheers. Martin

All Replies (2)

more options

Try this:

https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

Tell me if you managed to solve the problem...

more options

Keep in mind that the initial sync can take quite some time to finish and isn't instantly (done in small chunks) especially if you have a large amount of bookmarks. If you didn't wait long enouh then it is possible that still the old bookmarks are on the Sync server.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices.