This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't access NBT bank website

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Why do I get this message when I try to go to NBT Banks website: The page isn’t redirecting properly

An error occurred during a connection to nbtbank.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I only get this on my laptop, my desktop works fine. The settings on both browsers are set the same.

Why do I get this message when I try to go to NBT Banks website: The page isn’t redirecting properly An error occurred during a connection to nbtbank.com. This problem can sometimes be caused by disabling or refusing to accept cookies. I only get this on my laptop, my desktop works fine. The settings on both browsers are set the same.

All Replies (2)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean