This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cookies not kept v89

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

OKA
OKA
more options

Hello Since version 89 my cookies are not kept anymore. I have set Firefox to delete cookies when closing but I have set exceptions for some websites to keep the cookies. Also I delete the history when closing except cookies. (This setting was chaged after updating to version 89)

With this settings Firefox kept the cookies of the exception websites But since version 89 all cookies are deleted, also those for the exception. Any new setting to do? Regards Oliver

Hello Since version 89 my cookies are not kept anymore. I have set Firefox to delete cookies when closing but I have set exceptions for some websites to keep the cookies. Also I delete the history when closing except cookies. (This setting was chaged after updating to version 89) With this settings Firefox kept the cookies of the exception websites But since version 89 all cookies are deleted, also those for the exception. Any new setting to do? Regards Oliver

Chosen solution

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"
Read this answer in context 👍 0

All Replies (2)

FredMcD
FredMcD
more options

You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"