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não imprime

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em qualquer site, ao enviar o comando de imprimir, a tela do firefox apresenta apenas preparando visualização prévia

em qualquer site, ao enviar o comando de imprimir, a tela do firefox apresenta apenas preparando visualização prévia
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Olá, Marcos! Já reinstalou o Firefox no seu computador? Faça isso e retorne por aqui; tudo bem?!