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quicktext tabs don't appear on email writing window

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  • Last reply by sfhowes

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I am using the latest version (I also have a number of add-ons that might or might not create this behavior) of both thunderbird (78.11.0 (64-bit)) and quicktext (3.6). When I write an e-mail I used to see the different pre-saved texts I had been building up, grouped in groups. Now I do not see that bar. i can only see a button with the quicktext icon but it does nothing. So it is as if I didn't have the extension any more. Thanks for any help

I am using the latest version (I also have a number of add-ons that might or might not create this behavior) of both thunderbird (78.11.0 (64-bit)) and quicktext (3.6). When I write an e-mail I used to see the different pre-saved texts I had been building up, grouped in groups. Now I do not see that bar. i can only see a button with the quicktext icon but it does nothing. So it is as if I didn't have the extension any more. Thanks for any help

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Forgot to say, in case it is useful, I use Lubuntu 20.04

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Did you try disabling all add-ons besides Quicktext, and use the default theme, restart TB, and see if the problem remains?