This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't print multiple emails on new version - blank pages

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by Toad-Hall

cptbombax
cptbombax
more options

Hello, we have a little problem with printing on new version. Before we were using 78.12 if i remember correctly. But we upgraded our program to latest version. And here is our problem, if I select only one message on list and want to print it, the preview looks fine and it prints ok. But when i select multiple emails on list and try to print only blank page shows on preview and of course blank page prints (not even in number of emails checked, only 1) . I wonder if there is some kind of setting in advanced settings or something else that could fix that problem on lastest version.

Hello, we have a little problem with printing on new version. Before we were using 78.12 if i remember correctly. But we upgraded our program to latest version. And here is our problem, if I select only one message on list and want to print it, the preview looks fine and it prints ok. But when i select multiple emails on list and try to print only blank page shows on preview and of course blank page prints (not even in number of emails checked, only 1) . I wonder if there is some kind of setting in advanced settings or something else that could fix that problem on lastest version.

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> I wonder if there is some kind of setting in advanced settings or something else that could fix that problem on lastest version.

At present there is no solution.

cptbombax
cptbombax Question owner
more options

Oh, that's a shame. Well i found way to print it multiple times but in browser panel of my mail services provider but it would be nice to have that option back... Thanks for answer.

Modified by cptbombax

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

I've just checked out difference between 78.14.0 and 91.0.3

78.14.0 Menu app icon > Print This offers 2 options: Print , Print Preview and Page Setup but 'Print Preview' is only enabled if selecting one message.

91.0.3 Menu app icon > Print This offers no options, it goes straight to the 'Print' setting like Firefox.

Whilst you can customise the margins you do not seem to have any control over headers and footers other than switch on or off. So there seems to be less control. There seems to be no control over what you want to display in the headers and footers - OR have I missed something. This needs a solution as I use that setting a lot - I consider that a design bug as it looks like the devs decided to do a copy paste of Firefox code and did not consider the user may need more control over certain aspects of the print. I've posted that as a bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1730182

Agree with inability to print anything other than one at a time. The page says 'about:blank' Created a bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1730183

Best info on multiple printing is here, but it looks like disabled as it seems not so simple to reimplement. https://bugzilla.mozilla.org/show_bug.cgi?id=1727107

Modified by Toad-Hall