Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook videos not working

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Poojith

more options

facebook says sorry were having trouble playing this video and when i disable all extensions it plays its not one particular extension but i have to disable all of them for videos to play i'm on manjaro

facebook says sorry were having trouble playing this video and when i disable all extensions it plays its not one particular extension but i have to disable all of them for videos to play i'm on manjaro

All Replies (1)

more options

After disabling extensions try to close the browser so that the cache will be cleared. Next try to reopen it and enable the extensions again. Mostly FB videos get crashed due to the higher amount of cache allocated within the browser...