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Text in email showing up symbols

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by david

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Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the settings. I would be grateful for any help. And would love to continue to use Thunderbird. Thanks

OS: Linux Mint 20.3 Thunderbird version: 78.14.0 (64-bit)

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the settings. I would be grateful for any help. And would love to continue to use Thunderbird. Thanks OS: Linux Mint 20.3 Thunderbird version: 78.14.0 (64-bit)

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this is the screenshot* * Bulleted list item

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Okay, just a hunch: Check Tools>Preferences>Fonts&Colors and click the Advanced button and UNCHECK the box to allow messages to use other fonts.