This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla keeps crashing on startup

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by TyDraniu

more options

Crash ID as follows:

Crash ID: bp-52c490e1-b735-4587-953d-4aaa40220223


Can anybody shed some light?

Crash ID as follows: Crash ID: bp-52c490e1-b735-4587-953d-4aaa40220223 Can anybody shed some light?

All Replies (4)

more options

It looks like it's our bug. Hopefully they're going to fix it soon.

more options

Ok. Anything I can do/try in the meantime?

more options

TyDraniu said

It looks like it's our bug. Hopefully they're going to fix it soon.

Which bug?