Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloads always saving

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Terry

more options

On firefox, I have my settings for downloads set to "always ask"

When I click on an attachment on webmail it asks me to "open" or "download".

When I click "open", it still saves the PDF to my desktop.

How do I get it to stop saving things I open?

On firefox, I have my settings for downloads set to "always ask" When I click on an attachment on webmail it asks me to "open" or "download". When I click "open", it still saves the PDF to my desktop. How do I get it to stop saving things I open?

Modified by piatkowskimeats

All Replies (1)

more options

The procedure outlined in the following thread may work but it is only a temporary fix. https://support.mozilla.org/en-US/questions/1370494