Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email attachment couldn't open without downloading

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by HKSim

more options

Can you please help me with opening the attachment directly in Thunderbird? I couldn't open the email attachment received. Every time when I try to open it in Thunderbird, the downloads folder pops out without file name and no option to choose 'Save as type' either. I can download the email attachment and view it. But I do want to view it directly on Thunderbird. Thank you very much!

Can you please help me with opening the attachment directly in Thunderbird? I couldn't open the email attachment received. Every time when I try to open it in Thunderbird, the downloads folder pops out without file name and no option to choose 'Save as type' either. I can download the email attachment and view it. But I do want to view it directly on Thunderbird. Thank you very much!

All Replies (1)

more options

Hi mike, In the general options of Thunderbird preferences, make sure that the action for file and attachments are set to preview in Thunderbird.