This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

LastPass extension is broken

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

Clair
Clair
more options

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to LP via the web. Today, it won't come on at all. I have FF ver. 99.0.1 64 bit on Windows 10. How do I fix this?

I have used LastPass extension on FF for years with no problems. About a week ago the icon disappeared from my extensions menu bar but would come back if I logged on to LP via the web. Today, it won't come on at all. I have FF ver. 99.0.1 64 bit on Windows 10. How do I fix this?

All Replies (3)

FredMcD
FredMcD
more options

Have you contacted LastPass support?

Clair
Clair Question owner
more options

I have a request in to LastPass. I also re-booted my computer and the icon is in place for now. Hoping it will continue to work as expected. Thanks for your help.

FredMcD
FredMcD
more options

donthavecow said
. . . it's up to LastPass support to contact you . . . . . . . that is up to LastPass to fix . . .

How can LastPass know there is a problem unless they are told?

When there is a problem with any program (add-ons are programs), the user needs to contact the program's support and provide all needed information.