This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Clear data" problem

k8vt
k8vt
more options

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time. How can I undo what I did? Thank you for any help you can offer, Carter

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Carter, if you want to share a link to the advice you followed -- in case you don't remember every detail -- please "break" the link so the forum doesn't send your reply to the spam moderation queue. For example, put a space before the .com:

https://www.yahoo .com/blah/blah