This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

gmail will not download

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by david

1.bgasull
1.bgasull
more options

I enter only password registered with Google. Cannot download gmail to thunderbird. Requested to enter my password for imap.gmail.com and this message appears "Login to server imap.gmail.com with username 1.bgasull@gmail.com failed."

I enter only password registered with Google. Cannot download gmail to thunderbird. Requested to enter my password for imap.gmail.com and this message appears "Login to server imap.gmail.com with username 1.bgasull@gmail.com failed."

All Replies (1)

david
david
  • Top 10 Contributor
more options

Is your account set for Oauth2 authentication? If not, it's now required. The password you use for web access no longer works on an email client, such as Thunderbird. You need the new authentication.

Here are the basics:

- change your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - check to ensure that TB is set to accept cookies - Google will then step you through the authentication process for your PC.

(If your TB does not offer the authentication option of Oauth, then you need to upgrade your version. )