Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Default Outgoing Email Address

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Jere.Adair

more options

I have been using Thunderbird for many years, and have just started having an issue with multiple email accounts.

I have several gmail accounts, with one set as the default in the Outgoing Server (SMTP) settings. In the past, the email would be sent from whichever account I was in when I composed (or I could change it from the drop down in the sender address box). Now, when I send an email from my personal account, it shows up in the correct "Sent" folder with the correct sent email address. However, the recipient gets the email from my "default" address.

Obviously, I changed a setting somewhere, but I do not know what I did. I know the explanation is a little confusing, so please ask if you need any clarification.

Thanks in advance.

I have been using Thunderbird for many years, and have just started having an issue with multiple email accounts. I have several gmail accounts, with one set as the default in the Outgoing Server (SMTP) settings. In the past, the email would be sent from whichever account I was in when I composed (or I could change it from the drop down in the sender address box). Now, when I send an email from my personal account, it shows up in the correct "Sent" folder with the correct sent email address. However, the recipient gets the email from my "default" address. Obviously, I changed a setting somewhere, but I do not know what I did. I know the explanation is a little confusing, so please ask if you need any clarification. Thanks in advance.

Chosen solution

Found the problem. At some point, I must have changed the outgoing server to "Default" instead on it's correct one. It took me a few minutes to find the location on the setting, but all is working correctly again.

Thanks

Read this answer in context 👍 0

All Replies (2)

more options

This type of problem generally requires examining every account. Every gmail account needs its own smtp server, so my first steps would be to review settings for each smtp server and then review to see that each account was set to use its specific smtp server.

more options

Chosen Solution

Found the problem. At some point, I must have changed the outgoing server to "Default" instead on it's correct one. It took me a few minutes to find the location on the setting, but all is working correctly again.

Thanks