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Outgoing server (SMTP) smtp.office.com PROBLEM

VMars
VMars
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Hello , Outgoing server (SMTP) smtp.office.com PROBLEM . I got a "suspicious activity" notice from Microsoft to change my password . I changed it and updated it in TB passwordManager . But now I can't send emails , error message : "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings I Outgoing server (SMTP)'." Btw: The new server setting name is "outlook.office365.com" .

Pls , How to fix ? Thanks

Hello , Outgoing server (SMTP) smtp.office.com PROBLEM . I got a "suspicious activity" notice from Microsoft to change my password . I changed it and updated it in TB passwordManager . But now I can't send emails , error message : "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.office365.com. Please check the password and verify the 'Authentication method' in 'Account Settings I Outgoing server (SMTP)'." Btw: The new server setting name is "outlook.office365.com" . Pls , How to fix ? Thanks

Chosen solution

Hello there Vmars316. We have read your message. We try to help you.

It looks like the configuration of your Smtp setting for outgoing mail are not doing well. Check all of the settings that are filled in.

I can send you a form with more detailed information about this issue you are having with this software of Thunderbird.

I can send you this right away online.

Follow the instructions on these forms https://support.mozilla.org/en-US/kb/manual-account-configuration

https://support.mozilla.org/en-US/kb/cannot-send-messages


If this forms not solve any issue . Send me a screenshot of your settings.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Greetings Firefox volunteer.

Read this answer in context 👍 0

All Replies (1)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Chosen Solution

Hello there Vmars316. We have read your message. We try to help you.

It looks like the configuration of your Smtp setting for outgoing mail are not doing well. Check all of the settings that are filled in.

I can send you a form with more detailed information about this issue you are having with this software of Thunderbird.

I can send you this right away online.

Follow the instructions on these forms https://support.mozilla.org/en-US/kb/manual-account-configuration

https://support.mozilla.org/en-US/kb/cannot-send-messages


If this forms not solve any issue . Send me a screenshot of your settings.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Greetings Firefox volunteer.

Modified by Googlethunderbird