This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird no longer Sends/Receives emails

  • 1 reply
  • 0 have this problem
  • 12 views
  • Last reply by david

John Matthews
John Matthews
more options

This morning my email stopped working (Ver 91.11.0 32Bit). It gives me messages indicating that I cannot connect to a mail server that is not the one I use.

My email account is Road Runner. The email server is mail.twc.com. The email server that is timing out is mobile.charter.net. My provider, Spectrum, Is claiming that it is a thunderbird problem. All of my email accounts are set up according to their specifications. Any help in resolving this issue would be appreciated.

This morning my email stopped working (Ver 91.11.0 32Bit). It gives me messages indicating that I cannot connect to a mail server that is not the one I use. My email account is Road Runner. The email server is mail.twc.com. The email server that is timing out is mobile.charter.net. My provider, Spectrum, Is claiming that it is a thunderbird problem. All of my email accounts are set up according to their specifications. Any help in resolving this issue would be appreciated.

All Replies (1)

david
david
  • Top 10 Contributor
more options

I did a brief search and found a couple of websites saying the Spectrum server is mail.twc.com and others saying mobile.charter.net . Thunderbird does not, on its own, contact a server that isn't in the setup.