This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the list of folders on the left side of the screen is no longer visible. I tried updating to v. 102.3 but it didn't help.

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by Wayne Mery

more options

I have a new laptop and migrated my files to it. I can open Thunderbird and the messages are still there, but the list of folders on the left side of the screen has disappeared. The folders are still there, and I can guess which one I want and click on it, but I can't see the list any longer.

I have a new laptop and migrated my files to it. I can open Thunderbird and the messages are still there, but the list of folders on the left side of the screen has disappeared. The folders are still there, and I can guess which one I want and click on it, but I can't see the list any longer.
Attached screenshots

All Replies (3)

more options

Try clicking View>Layout>Folder Pane

more options

Delete folderCache.json in your thunderbird profile

more options

Good results??