This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot see email sub folder

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by guy1407

guy1407
guy1407
more options

I made a new folder in local folders. Then I right-clicked it and created two sub folders in it. I cannot see them. When I right-click again and try to create the sub folders again, I see a message that they exist already. This is the local folder, not in my email account. Please help. I tried to click show all folders with no luck.

I made a new folder in '''local ''' folders. Then I right-clicked it and created two sub folders in it. I cannot see them. When I right-click again and try to create the sub folders again, I see a message that they exist already. This is the local folder, not in my email account. Please help. I tried to click show all folders with no luck.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

but what did you call them? any punctuation like \ that may see the folder name cut in half. or a leading . that might see it hidden?

guy1407
guy1407 Question owner
more options

Simple names, no special characters. It was a new folder, so you cannot say it got corrupted. What I then found was - other sub folders are not showing. I wanted to move from outlook (not free) to thunderbird - but I guess I will have to think again.