Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird emails will not download from my Bigpond provider

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by david

krolligs
krolligs
more options

I am using Windows 11 and have just upgraded Thunderbird to version 102.6 x 64 bit version and emails will not download. There is an error message that comes up "UID FETCH failed" every time I try. This is of 13th December 2022. Apple iPads are downloading with no problems.

I am using Windows 11 and have just upgraded Thunderbird to version 102.6 x 64 bit version and emails will not download. There is an error message that comes up "UID FETCH failed" every time I try. This is of 13th December 2022. Apple iPads are downloading with no problems.

All Replies (1)

david
david
  • Top 10 Contributor
more options

Another bigpond user posted the same question. My reply was: This is a server error and email host should be notified. You might get by this by exiting thunderbird, deleting (or renaming) the inbox (INBOX and INBOX.msf) and restarting thunderbird.