Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email . UID FETCH failed. cannot open emails . I am an old lady and not very technical

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

I use Thunderbird for emails on windows 10 desk top Keep getting UID FETCH Failed. tells me the number of emails but takes a very long time to display the list Then unable top open email Please do not baffle me with technical details thnak you

I use Thunderbird for emails on windows 10 desk top Keep getting UID FETCH Failed. tells me the number of emails but takes a very long time to display the list Then unable top open email Please do not baffle me with technical details thnak you

All Replies (1)

more options

Okay, it's a technical problem with the email provider's server software. This is not a problem with your computer or with Thunderbird. The email provider's software makes email available on Thunderbird and it sometimes has problems reading the mail. If this persists, you might want to notify the email provider.