We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloads

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Paul

livia-strauss
livia-strauss
more options

Dear firefox team

I can not download anything on my tablad. If I try do download a file (PDF) from my Study programm it opens automatically in the firefox browser. I do not have the option to open the files with a different App (eg. Samsung notes) and if I click on Downloads, it says there are no downlads existing even thou its opend in the browser. 2 months ago it worked fine and and I uninstall the App, put all Settings back to the orgininal and it still does not work. Please help.

Thanks for your help. Livia

Dear firefox team I can not download anything on my tablad. If I try do download a file (PDF) from my Study programm it opens automatically in the firefox browser. I do not have the option to open the files with a different App (eg. Samsung notes) and if I click on Downloads, it says there are no downlads existing even thou its opend in the browser. 2 months ago it worked fine and and I uninstall the App, put all Settings back to the orgininal and it still does not work. Please help. Thanks for your help. Livia

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Livia

When you have opened the .pdf file, open the Firefox for Android menu, select the Share icon and you will see an option to save as .pdf. this will then save the file to your downloads folder.

I hope that this helps.