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Lost my data

  • 1 reply
  • 0 have this problem
  • 12 views
  • Last reply by Paul

ileana.gigena
ileana.gigena
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Hi, I reinstalled MacOs and when I tried to re sync all my data was lost. I changed the password because I could't remember it. I lost markers passwords, please please someone help me. Please help! thanks

Hi, I reinstalled MacOs and when I tried to re sync all my data was lost. I changed the password because I could't remember it. I lost markers passwords, please please someone help me. Please help! thanks

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

When you reset your password, data that in transit between devices would be cleared. Do you still have your data on your other device connected to Firefox Sync?